Skip to content Skip to footer

Cookie Policy

The domain

  • Name: Grafo, S.A.

  • E-Mail:
  • Fax: 944 40 95 30
  • Tax address:  Avenida Cervantes, 51- 48970

Uses automatic data collection procedures (Cookies) to collect personal data such as the type of browser or operating system, referring page, route, ISP domain (Internet Service Provider), etc., with the sole purpose of improving the services provided. Cookies help us to adapt this website to your personal needs.

A “cookie” is a small data file stored in the user’s computer which allows us to recognise you. Cookies, as a whole, help us improve the quality of our website and to a certain extent they allow us to customise each user’s browsing process on our website. Cookies are currently essential for the Internet to function, providing a huge number of advantages for the provision of interactive services and facilitating browsing and the usability of our website.

Please note that cookies cannot damage your computer and when enabled they actually help us identify and resolve errors and improve the browsing experience on our website.

Types of cookies:

There follows a more detailed explanation for users of the different types of cookies and their uses. With regard to the cookie’s ‘lifetime’ (i.e. the time it remains active on your computer), the following types can be distinguished:

  1. Session cookies: these are temporary cookies that remain in your browser’s cookie file until you leave the website, so they are never stored on the user’s hard drive. The information obtained from these cookies is used to analyse traffic patterns on the website. In the long term, this allows us to provide a better experience, improving the content and facilitating its use.

  2. Permanent cookies: these are stored on your hard drive and our website reads them each time you visit the site again. A permanent cookie has an expiry date and it will no longer work after this date. They are normally used to facilitate purchasing and registration services.

As to the use of each cookie, the following types can be distinguished:

  1. Essential Cookies: also called strictly necessary cookies, these include cookies that enable correct browsing, those that allow users to pay for the goods or services they have requested and those that ensure efficient loading of the website content.  

The Essential Cookies category also includes cookies with the following purposes:

  • Only allowing communication between the user’s device and the network.

  • Strictly providing a service expressly requested by the user.

In both the above cases we inform you that it is not necessary to notify the user or obtain their consent to install these cookies. Specifically, according to the EU Expert Working Group, in Article 29 of its Opinion 4/20123 it has interpreted that cookies with the following purposes will be included in the category of exempted cookies:

  • “User entry” cookies

  • User authentication or identification cookies (session cookies only)

  • User security cookies

  • Multimedia player session cookies

  • Load-balancing session cookies

  • User interface customisation cookies

  • Plug-in cookies for exchanging content on social networks

The use of all Essential Cookies not included in the above list will require the prior information and consent of the user. 

  • Functional (analytic) Cookies: these cookies enable analysis of website use to measure and improve its functioning.

  • Advertising and Third-party Cookies: these cookies are used by social networks, or by external add-ons of content such as Google Maps. They can also be advertising companies’ cookies for posting advertisements relevant to your interests.

Grafo, S.A. stores all the information collected via the Cookies in a non-personalised format (IP address). This type of information obtained from the Cookies will not be disclosed outside Grafo, S.A. or used for unsolicited communications.

Adequate privacy – Cookie management:

If the user so desires, registering cookies may be subject to their acceptance during the installation or updating of the browser used. Users may revoke their acceptance at any time using the content and privacy configuration options available on each browser. However, if the user does not consent to cookies being installed on their browser it may be impossible for them to access some sections of our website.

For further information on appropriate cookie settings and the options for enabling, restricting and/or disabling cookies, please consult the help section of your browser to find out more:

  • More information on how to block the use of cookies in Google Chrome

  • More information on how to block the use of cookies in Firefox

  • More information on how to block the use of cookies in Internet Explorer

  • More information on how to block the use of cookies in Safari

Many browsers allow a private mode to be enabled whereby the cookies are always deleted after your visit. This private mode has different names according to each browser. Here is a list of the most common browsers and the names given to this “private mode” by each one:

  • Internet Explorer 8 and higher: InPrivate


  • Safari 2 and higher: Private Browsing


  • Opera 10.5 and higher: Private Browsing


  • FireFox 3.5 and higher: Private Browsing


  • Google Chrome 10 and higher: Incognito