Privacy policy


In compliance with current legislation on personal data protection (Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos de Carácter Personal), hereinafter LOPD), GRAFO S.A. informs you that the personal data collected in the forms contained on this site, as well as those data that access GRAFO S.A. as a result of browsing, query, request or contract, or any transaction or operation made from this website will be stored in files under the responsibility of GRAFO S.A. duly  registered in the Spanish Data Protection Agency. Therefore, you expressly authorize and unequivocally consent GRAFO deal with such data as follows:

  • Request of further information, deal with orders or any other kind of requests made by the user through any of the contact methods provided for that purpose on the web site of GRAFO S.A.
  • Sending of commercial communications related to products or services offered by GRAFO S.A. via e-mail, SMS, MMS, social networking platforms or any other electronic or physical system.

GRAFO S.A. warrants user rights to access, rectify, cancel and oppose data within the terms outlined in Organic Law 15/1999  by sending an email, letter or fax , including directing your signed copy of your ID to:

o  E-Mail:

o  Fax: 944 409 530

o  Postal Services: GRAFO, S.A. Avenida Cervantes, 51. Polígono DENAC-Edificio 21 48970 BASAURI /Bizkaia)

In accordance with the current legislation on data protection, as well as in relation to information society and electronic commerce issues, GRAFO S.A. pledges to comply with its obligation to ensure the secrecy of personal data and its duty to treat such data as confidential, and will, to this end, take all necessary measures to prevent these data from being altered, lost, or processed or accessed without authorization, in line with the current state of technological developments.